Everyone seems to be talking about digital transformation, yet the topic of technology can be hard to bring up in the not-for-profit boardroom. Technology change demands leadership’s commitment and support, but engaging board members who may not be responsive to (or interested in) technology can be tough for the NFP executive. The key to unlocking barriers to talking tech in the boardroom is to make the conversation about the three things your board cares about: impact (why do we need this?), investment (what is it going to take?) and risk (what could go wrong?).
CRM projects are notoriously difficult to get right, but failure is not a given. If you are a not-for-profit organisation looking at improving your existing CRM (or considering for the first time an alternative to Excel spreadsheets or old Access databases), here are 6 ways that will guarantee you join the ranks of CRM fails.
Today’s array of technology options for not-for-profit organisations is vast, and one of the key decisions to make when looking for a new digital solution is whether to go for off-the-shelf products or custom-build your own system or app. Here are some key considerations to take into account.
Having clarity of purpose is key to successful IT projects, yet we often spend too little time asking the hard questions early on. To have a positive effect, change needs good reasons, but change also requires effort, so the overall value of introducing new technology has to be unambiguous. Not-for-profit organisations have an implicit accountability towards their supporters, donors, funders, clients and stakeholders for what they do, and why they do it. Here are the three whys NFPs should ask themselves before embarking on that digital journey.
Embracing technology is a major challenge for any organisation, and in a sector where it’s traditionally viewed as an overhead cost, non-profit organisations can have a hard time even getting started. Sleek technology marketing may give you the impression you can get a new system in faster than you can say “digital transformation” but the reality is markedly different. Underestimating what it takes to successfully initiate, implement and sustain digital change can lead to disastrous consequences for NFPs. Yet, when technology works, it can be truly transformative. And to get there, there are two things that NFPs must have: capacity and mindset.
Affordability of technology has dramatically changed (for good) in the last decade, making access to modern and powerful digital tools easier than ever for non-profits. Yet, whilst getting something free or discounted is great, it can hide the true cost of technology. For non-profit organisations, this can mean making the wrong choice of technology and ending up paying for it (in more ways than one) down the track.
Whilst technology has never been so accessible to not-for-profit organisations, navigating the maze of systems, apps, tools, databases and other softwares available out there can be a real challenge. When every vendor competes to tell you how great their product is, how do you work out which one is fit for your purpose? Let’s […]
There are two sides to Information Technology (and no, it’s not Information on one side and Technology on the other…). The side that powers your organisation There is the engineering side that most people think about when you talk about IT (computers, hardware, software, internet access, networks, core systems like accounting software or client databases). […]
A project without a sponsor is like a boat without an admiral. As the Project Manager, you are the captain and you are mandated with getting the project to destination and staying on course, and your crew is there to carry out all the tasks necessary to a successful journey. But ultimately it is the […]
When you work in a busy IT department or Project Management Office, you tend to get a lot of requests for IT change, and working out which ideas to pursue and which ones to leave at the door can be very challenging, particularly when you are not the decision-maker, but the service provider. Here are some […]
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- How to talk to your board about technology
- How to fail your CRM project
- Buy or build: how to choose between off-the-shelf and custom-built
- Why, why, why: 3 questions to ask before starting that IT project
- Embracing technology: a question of capacity AND mindset
- Why free technology is anything but cheap
- 3 things to consider when choosing technology fit for your purpose
- Is Information Technology empowering your organisation, or just powering it?
- What NOT to assume about your project sponsor
- How to evaluate new ideas for IT projects
- What is project success?
- Will they, can they? Adapting your change approach to your project stakeholders
- The things that can go wrong with IT projects
- What did you learn from your last project?
- Clear about your options?
- The visual project manager
- The art of saying no
- Why your project scope is (and should be) a moving target
- So what? Now what? (How to communicate simply about risks and issues)
- Mending bridges with your project stakeholders
- Visual metaphors
- Project Status Reports: why bother?
- The art of listening
- Making your point (clear and simple)
- The challenges of effective project communications